If you encounter the "Amount off-limits" error while attempting a transaction, there could be various reasons for this:
-
You've reached your daily or monthly limit for your account.
💡 You can check your limits here in your Wallet account💡 -
You don't have enough crypto in your wallet balance when trying to withdraw to another crypto wallet address. You must account for the included fees when making a withdrawal!
💡 Try withdrawing a slightly smaller amount 💡
If neither of these steps solve your issue, then please reach out to our customer support team by opening the chat window at the bottom right corner of the screen.
