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How can I check the status of my transaction?

Updated

If your cryptocurrency transaction is still pending, it usually means it is being processed. In most cases, the coins should reach your wallet within about 30 to 60 minutes, although during periods of high network activity it may take several hours or, in rare cases, longer. Mercuryo cannot speed up blockchain processing.

You can check your transaction status and find your transaction hash (also called a blockchain ID or TxID) in either the Mercuryo Wallet or the Mercuryo Widget.

Why Is My Transaction Pending With No Hash?

If your transaction is pending and no hash has been created yet, it means the transaction is still being processed. In most cases, it will complete automatically once the network finishes processing it.

How to Check Your Transaction Status

In the Mercuryo Wallet

  1. Log in to your Mercuryo Wallet.
  2. Open your Transaction History.
  3. Select the transaction you want to check.
  4. Tap Blockchain ID to view the transaction hash.
  5. Copy the hash and check the status on a blockchain explorer such as Blockchair or BscScan.

In the Mercuryo Widget

  1. Open the Mercuryo Widget.
  2. Click the menu icon in the top-right corner.
  3. Select Transactions.
  4. If you have not signed in yet, use the email address you entered during the transaction.
  5. Select the transaction you want to review.
  6. You will see the full transaction details, including the transaction hash.

What Does Pending Mean?

Pending means your transaction is still being processed.
If the transaction has no hash yet, it is still in an earlier processing stage.

How Long Does It Take?

Most transactions are processed within 30 to 60 minutes. During periods of high network activity, the process can take several hours and, in rare cases, even longer.

Frequently Asked Questions

Where can I find my transaction hash?

You can find the transaction hash in the Transaction History section of the Mercuryo Wallet or in the Transactions section of the Mercuryo Widget.

Why is my transaction still pending?

A pending transaction is still being processed. It usually completes automatically once the blockchain network finishes processing it.

Can Mercuryo speed up my transaction?

No. If the network is busy, Mercuryo cannot speed up the blockchain processing time.

Can I check my transaction on a blockchain explorer?

Yes. Once you have the transaction hash, you can check the status on a third-party blockchain explorer such as Blockchair or BscScan.

 

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