If you've received the "Amount off-limits" error, then there may be a few different reasons.
-
You've reached your daily or monthly limit for your account.
💡 You can check your limits here in your Wallet account💡 -
You don't have enough crypto in your wallet balance when trying to withdraw to another crypto wallet address and the fees are included
💡 Try withdrawing a slightly smaller amount 💡
If neither of these steps solve your issue, then please reach out to our customer support team by opening the chat window at the bottom right corner of the screen.