Once the transaction is executed and a hash code is generated, it's impossible to cancel it due to the irreversible nature of cryptocurrency transactions and our instant payment process.
Once a cryptocurrency transaction is made in our service, it's not possible to cancel it. This is due to the irreversible nature of cryptocurrency transactions & our instant payment process.
If you've just verified your account, or been asked, and your transaction is processing this is a temporary status. You have 30 minutes to complete verification, otherwise the transaction is automatically reversed and Mercuryo won't charge you for it.