In the 'Wallets' section, press the 'Send' button. ↓
After that, select your IBAN account at the top of the screen. Its format is EUR ****, where **** are the last four digits of your IBAN. Enter the amount you wish to transfer and bank account details, then press the 'Sell crypto' button. ↓
You will get a notification that your order is being processed. ↓
🚩 If you get a 'Payment was declined' notification or the transaction is shown as 'Failed' in the 'Wallets' section transaction list, please contact our support team via live chat or send us an email at support@mercuryo.io.
