We protect your wallet with 2FA using your phone number, email and password. The Mercuryo team will never ask you for your password or 2FA codes, and neither will your bank or any other legitimate financial institution.
If you are unsure of the legitimacy of the individual you're sending funds too, then please do not send the funds and conduct further checks. You can check out the following site for tips of staying protected 👉 https://www.takefive-stopfraud.org.uk/