All CollectionsCustomer Support Help Center
Funding & Trading
Which cryptocurrencies do you support?
Which fiat currencies are supported?
How to receive crypto at Mercuryo
How to send crypto to another wallet
How to sell crypto and withdraw fiat to а bank card
How to track a transaction on Mercuryo web
In which countries can I withdraw EUR/USD to my bank card?
How can I deposit my money in the Mercuryo account?
Why is my crypto address changing every time I receive funds?
Is it possible to cancel the transaction?
Is it possible to edit the transaction?
Is it possible to receive a refund?
I have accidentally sent crypto to an incorrect blockchain address. What can I do?
What does "Amount off-limits" mean?
Why I can not add my card?
How can I check the status of my transaction?
What types of bank cards does Mercuryo support?