Help

General questions

App Store and Google Play, no plastic cards, BTC/ETH/BAT/USDT/ALGO, Visa and Mastercard,

Written by Andrey
Updated over a week ago

Mercuryo fees and limits

Commission for the purchase is 3.95%, for the sale is 2.95%, the minimum transaction amount is 0.002 BTC / 0.03 ETH / 5 USDT / 600TRX

Written by Andrey
Updated over a week ago

Transaction questions

M-XXXXX code, transaction status, refund policy

Written by Tigran
Updated this week

How to buy crypto with Mercuryo widget

Buy and send crypto to your address in 5 minutes

Written by Tigran
Updated yesterday

How to pass verification at Mercuryo (Web version)

Verification procedure

Written by Tigran
Updated over a week ago

How to send cryptocurrency to another wallet or а bank card (Web version)

Sending crypto to another blockchain wallet, converting crypto to fiat

Written by Tigran
Updated over a week ago

How to receive cryptocurrency at Mercuryo (Web version)

Receiving funds from external sources

Written by Tigran
Updated over a week ago

Security questions

Sign in options, restore SIM card, 2FA authentication

Written by Tigran
Updated over a week ago

Referral program questions

Referral bonus, limits, how to find referral link

Written by Tigran
Updated over a week ago

Change password

To ensure a high level of security, please consider changing your password periodically.

Written by Emil Yarusov
Updated over a week ago

Verification (KYC)

Written by Andrey
Updated over a week ago