Help

General questions

App Store and Google Play, no plastic cards, BTC/ETH/BAT/USDT/ALGO, Visa and Mastercard,

Written by Andrey
Updated over a week ago

Mercuryo fees and limits

Commission for the purchase is 3.95%, for the sale is 2.95%, the minimum transaction amount is 0.002 BTC / 0.03 ETH / 5 USDT / 600TRX

Written by Andrey
Updated this week

Transaction questions

M-XXXXX code, transaction status, refund policy

Written by Tigran
Updated over a week ago

How to buy crypto with Mercuryo widget

Buy and send crypto to your address in 5 minutes

Written by Tigran
Updated over a week ago

How to pass verification at Mercuryo (Web version)

Verification procedure

Written by Tigran
Updated over a week ago

How to send cryptocurrency to another wallet or my bank card (Web version)

Sending crypto to another blockchain wallet, converting crypto to fiat

Written by Tigran
Updated this week

How to receive cryptocurrency at Mercuryo (Web version)

Receiving funds from external sources

Written by Tigran
Updated over a week ago

Security questions

Sign in options, restore SIM card, 2FA authentication

Written by Tigran
Updated this week

Referral program questions

Referral bonus, limits, how to find referral link

Written by Tigran
Updated over a week ago

Change password

To ensure a high level of security, please consider changing your password periodically.

Written by Emil Yarusov
Updated over a week ago

Verification (KYC)

Written by Andrey
Updated over a week ago