Help

General questions

App Store and Google Play, BTC/ETH/BAT/USDT/ALGO, Visa and Mastercard

Written by Tigran
Updated over a week ago

Mercuryo fees and limits

Minimum tx is 0.002 BTC /0.03 BCH/ 0.03 ETH/ 70 BAT/ 5 USDT/ 50 ALGO /2 OKB/ 600 TRX/ 10 DAI /5 eGLD

Written by Tigran
Updated over a week ago

Transaction questions

M-XXXXX code, transaction status, refund policy

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Updated over a week ago

Referral program questions

Referral bonus, limits, how to find referral link

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Updated over a week ago

Security questions

Sign in options, restore SIM card, 2FA authentication

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Updated over a week ago

How to convert еGLD ERC-20 to eGLD native token

Instruction on how to turn your еGLD ERC-20 to eGLD native token

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Updated over a week ago

How to buy crypto with Mercuryo widget

Buy and send crypto to your blockchain address in 5 minutes

Written by Tigran
Updated this week

How to sell crypto with Mercuryo widget

Sell crypto and receive EUR/USD to your credit card in just 10 minutes

Written by Tigran
Updated this week

Mercuryo widget FAQ

Answers to frequently asked questions regarding Mercuryo widget

Written by Tigran
Updated over a week ago

How to login to Mercuryo web wallet

Login instruction for Mercuryo web wallet

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Updated over a week ago

How to receive crypto at Mercuryo

Receiving funds from external sources

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Updated over a week ago

How to send crypto to another wallet

Sending crypto to another blockchain wallet

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Updated over a week ago

How to sell crypto and withdraw fiat to а bank card

How to sell BTC/ETH/USDT and receive RUB/EUR/USDT to bank card

Written by Tigran
Updated over a week ago

How to track a transaction on Mercuryo web

Easily track your crypto assets when you send them

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Updated over a week ago

How to pass verification at Mercuryo

Verification procedure

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Updated over a week ago

Change password

To ensure a high level of security, please consider changing your password periodically.

Written by Tigran
Updated over a week ago

How to login to Mercuryo Mobile Wallet

Mobile wallet login procedure

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Updated over a week ago

How to receive crypto at Mercuryo Mobile Wallet

Learn how to receive crypto on your Mercuryo mobile wallet

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Updated over a week ago

How to send crypto via Mercuryo Mobile wallet

Crypto withdrawal procedure

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Updated over a week ago

How to sell crypto via Mercuryo Mobile wallet

Crypto withdrawal to card procedure

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Updated over a week ago

How to update Mercuryo Mobile Wallet password

Password change procedure

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Updated over a week ago

How to update email on Mercuryo Mobile Wallet

Email change procedure

Written by Tigran
Updated over a week ago