Help

General questions

App Store and Google Play, BTC/ETH/BAT/USDT/ALGO, Visa and Mastercard

Written by Tigran
Updated over a week ago

Mercuryo fees and limits

Minimum tx is 0.002 BTC /0.03 BCH/ 0.03 ETH/ 70 BAT/ 5 USDT/ 50 ALGO /2 OKB/ 600 TRX/ 10 DAI /5 eGLD

Written by Tigran
Updated over a week ago

Transaction questions

M-XXXXX code, transaction status, refund policy

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Updated over a week ago

Referral program questions

Referral bonus, limits, how to find referral link

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Updated over a week ago

Security questions

Sign in options, restore SIM card, 2FA authentication

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Updated over a week ago

How to convert еGLD ERC-20 to eGLD native token

Instruction on how to turn your еGLD ERC-20 to eGLD native token

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Updated over a week ago

How to buy crypto with Mercuryo widget

Buy and send crypto to your address in 5 minutes

Written by Tigran
Updated over a week ago

How to sell crypto with Mercuryo widget

Sell crypto and receive EUR/USD to your credit card in just 10 minutes

Written by Tigran
Updated over a week ago

Mercuryo widget FAQ

Answers to frequently asked questions regarding Mercuryo widget

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Updated over a week ago

How to login to Mercuryo web wallet

Login instruction for Mercuryo web wallet

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Updated over a week ago

How to receive crypto at Mercuryo

Receiving funds from external sources

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Updated over a week ago

How to send crypto to another wallet

Sending crypto to another blockchain wallet

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Updated over a week ago

How to sell crypto and withdraw fiat to а bank card

How to sell BTC/ETH/USDT and receive RUB/EUR/USDT to bank card

Written by Tigran
Updated over a week ago

How to track a transaction on Mercuryo web

Easily track your crypto assets when you send them

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Updated over a week ago

How to pass verification at Mercuryo

Verification procedure

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Updated over a week ago

Change password

To ensure a high level of security, please consider changing your password periodically.

Written by Tigran
Updated over a week ago

How to login to Mercuryo Mobile Wallet

Mobile wallet login procedure

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Updated over a week ago

How to receive crypto at Mercuryo Mobile Wallet

Learn how to receive crypto on your Mercuryo mobile wallet

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Updated over a week ago

How to send crypto via Mercuryo Mobile wallet

Crypto withdrawal procedure

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Updated over a week ago

How to sell crypto via Mercuryo Mobile wallet

Crypto withdrawal to card procedure

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Updated over a week ago

How to update Mercuryo Mobile Wallet password

Password change procedure

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Updated over a week ago

How to update email on Mercuryo Mobile Wallet

Email change procedure

Written by Tigran
Updated over a week ago