In the ‘Wallets' section, press the 'Send’ button.

After that, select your IBAN account at the top of the screen. It's format is EUR ****, where **** are the last four digits of your IBAN. Enter the amount you wish to transfer and bank account details, then press the ‘Sell crypto’ button.

You will get a notification that your order is being processed.

If you get a ‘Payment was declined’ notification or the transaction is shown as ‘Failed’ in ‘Wallets’ section transaction list, please contact our support team.