KYC, otherwise known as “Know Your Customer” is a set of procedures for verifying a customer’s identity.

Why is KYC important?

KYC processes are critical in combating money laundering and serious crimes associated with it. The aim of verification at onboarding is to confirm a customer’s identity and establish the associated risk of doing business with them.

How long does the verification take?
It usually takes no more than 10 minutes to identify the customer and upload the documents. The user fills in the form, submits the documents and takes selfies.

What if the user encounters errors?
Please contact our customer support by opening the chat window at the bottom right corner or write an email at support@mercuryo.io.



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