Know Your Customer (KYC) is a set of procedures used to verify a customer’s identity.

Importance

KYC is an essential framework for combating money laundering and other illicit financial activities. Onboarding via KYC verification is vital as confirming a customer’s identity allows Mercuryo to establish associated risks of conducting business with them.

Verification process

Customers will need to fill in a form with relevant personal details, upload identification documents, and take selfies. This process generally should take no longer than 10 minutes.

Encountering an error?

Please contact our dedicated customer support team by opening the chat window at the bottom right corner of this screen, or write an email at support@mercuryo.io and we’ll be in touch shortly!