To login to your Mercuryo web wallet you need to visit https://my.mercuryo.io/login

There are 2 options to log in to your Mercuryo web wallet: Without password and With password.

Login without password

To login without a password you need to use OTP (one time password):

  1. Input your email or phone number in the international format,

  2. Press "Get code",

  3. Input the email or SMS code. Code can be requested again by clicking "Resend code"

Login with password

If you have previously enabled High-security mode then you can log in with the password:

  1. Input your email or phone number in the international format,

  2. Press "Get code",

  3. Input the email or SMS code,

  4. Input your password. If you forgot your password, you can recover it by clicking "Forgot my password"

What can I do if I don't receive the confirmation email?

Please try these two steps:

  1. Check your spam folder for the email with the verification code

  2. Whitelist the email address noreply@mercuryo.io and try again.

Important note: Please make sure you input the correct phone number including the country code, otherwise you won't get the code to log in.

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