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How do I deposit crypto to my Mercuryo wallet?
How do I deposit crypto to my Mercuryo wallet?

Receiving funds from external sources

Updated over a week ago

You can find out how to deposit crypto to your Mercuryo wallet using either our web wallet or Mobile Apps by expanding the relevant section belowπŸ‘‡


Web Wallet

Follow these steps to deposit crypto in our Wallet πŸ‘‡

  1. Make sure you're on the "Wallet" page

  2. Select crypto asset (BTC, ETH, BUSD etc.) under "Wallets" on the right hand-side

  3. Click QR code button in the bottom left of the page

  4. Scan the QR code from your sending wallet application or click the wallet address to copy and paste it.


Mobile

Follow these steps to buy crypto in our Mobile App πŸ‘‡

  1. Tap the transaction button (middle icon) at the bottom of the app

  2. Select Top up via wallet

  3. Scan the QR code from your sending wallet application or click the wallet address to copy and paste it.


πŸ’‘ Did you know? Mercuryo doesn't charge to receive crypto to your Mercuryo wallet πŸ’‘

πŸ€“ A few important things to know

  1. Your Mercuryo wallet does not support receiving ETH through smart contracts.

  2. Due to Mercuryo architecture each ERC-20 token has its own unique blockchain address, your ETH address won't match with your USDT or BAT address.

  3. Mercuryo supports ONLY USDT ERC-20 token. OMNI and TRC-20 are NOT supported. You can view all our support cryptocurrencies and networks here.

  4. Your blockchain address changes each time you receive crypto, all the previous addresses are still valid though. We have more on this here.

🚨 It's super important that you send the right currency to the right wallet address 🚨

You can only receive Ethereum (ETH) and a number of ERC-20 (BAT, USDT, OKB, DAI) tokens in your Mercuryo wallet. Sending unsupported cryptocurrencies to your Mercuryo wallet will result in their permanent loss.

For example, if you send Ethereum Classic (ETC) to your Ethereum (ETH) wallet address, the funds will be lost. Similarly you will lose your Bitcoin Cash (BCH) if you send it to your Bitcoin (BTC) wallet address.

If you're unsure what is supported, please ask our team using the live chat in the bottom right-hand corner of the page πŸ’¬

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