💡 A new password must contain at least 7 characters including numbers, letters and special characters 💡
I'm using the web version
I'm using the web version
To change your password on our web wallet, please follow these steps 👇
Log-in and tap Profile in the top right-hand corner
Tap "Personal data and Settings" which is just below your name
Scroll down to "Change password" and follow the steps to change your password You'll need to enter a 2FA code sent via email to complete the process
I'm using the mobile app
I'm using the mobile app
To change your password on our mobile app, please follow these steps 👇
Log-in to the Mercuryo app on either iOS or Android
Select the "Account" icon on the bottom right-hand side of the screen
Tap "Personal data and Settings" at the top of the page
Scroll down to "Change password" and follow the steps to change your password. You'll need to enter a 2FA code sent via email to complete the process.